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About Dr. V Kumar

Dr. V Kumar, or VK as he is more popularly known in the academic and professional circles, is the Richard and Susan Lenny Distinguished Chair Professor in Marketing, the Executive Director of the Center for Excellence in Brand and Customer Management...
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Table of Contents

  • Part 1: The Nature and Scope of Marketing Research
    • Chapter 1: A Decision-Making Perspective On Marketing Intelligence
    • Chapter 2: Marketing Research in Practice
    • Chapter 3: The Marketing Research Process
    • Chapter 4: Research Design and Implementation
  • Part 2: Data Collection
    • Section A: Secondary and Exploratory Research
      • Chapter 5: Secondary Sources of Marketing Data
      • Chapter 6: Standardized Sources of Marketing Data
      • Chapter 7: Marketing Research on the Internet
      • Chapter 8: Information Collection: Qualitative and Observational Methods
    • Section B : Descriptive Research
      • Chapter 9: Information from Respondents: Issues in Data Collection
      • Chapter 10: Information from Respondents: Survey Methods
      • Chapter 11: Attitude Measurement
      • Chapter 12: Designing the Questionnaire
    • Section C : Causal Research
      • Chapter 13: Experimentation
    • Section D : Sampling
      • Chapter 14: Sampling Fundamentals
      • Chapter 15: Sample Size and Statistical Theory
    • Part 3: Data Analysis
      • Chapter 16: Fundamentals of Data Analysis
      • Chapter 17: Hypothesis Testing: Basic Concepts and Tests of Associations
      • Chapter 18: Hypothesis Testing: Means and Proportions
    • Part 4: Special Topics in Data Analysis
      • Chapter 19: Correlation Analysis and Regression Analysis
      • Chapter 20: Discriminant and Canonical Analysis
      • Chapter 21: Factor and Cluster Analysis
      • Chapter 23: Presenting the Results
    • Part 5:Applications of Marketing Intelligence
      • Chapter 24: Traditional Applications: Product, Price, Distribution and Promotion
      • Chapter 25: Contemporary Applications: Competitive Advantage, Brand Equity, Customer Satisfaction and Total Quality Management
      • Chapter 26: Emerging Applications: Database Marketing, E-Commerce, Mobile Marketing, Social Marketing, Experiential Marketing, Relationship Marketing, and Customer Intelligence
  • Appendix: Tables
    • A-1. Standard Normal Probabilities
    • A-2. X2 Critical Points
    • A-3. F Critical Points
    • A-4. Cut-Off Points for the Student's t-Distribution
    • A-5. Procedures for Conducting Univariate and Multivariate Analysis in SPSS
    • A-6. Output of Select Tables in SPSS
  • Glossary
  • Index

Data Sets

Case Data

The README.TXT file is located in the \CASEDAT subdirectory and contains information on the format of the data for the cases to accompany MARKETING RESEARCH. There are 8 data files in this subdirectory in addition to the README.TXT file. All the files in the subdirectory are ASCII text files which pertain to four cases from the text: PG&E(B), New Food, Vancouver Symphony Orchestra and Pepsi Cola. Various formats have been used for the data in each case to facilitate their use with different languages (Fortran) or different software packages (Minitab, SPSS,Minitab). You may choose the format best suited to you.

  • Data For The Vancouver Symphony Orchestra Case (Chapter 18, page 504)
  • Data For Popular Pizza Case (Chapter 18, page 511)
  • Data For The Pepsi Cola Case (Chapter 22, page 622)
  • Data For The New Food Case (Chapter 23, page 643)

Export Data

The file contains the following variables:

ID = RESPID
Will = y1
Govt = y2
Train = x5
Size = x1
Exp = x6
Rev = x2 (Thousand of Dollars)
Years = x3
Prod = x4

  • Download Export Data
  • Download SPSS version of Export Data

Note1: export.sav (SPSS version of export data) can be opened with SPSS Student or Professional version of the software.

Note2: This data set contains the full 120 observations. The data set in the text book is an abbreviated version containing 60 observations.

Note3: If you are using Internet Explorer, you may click on the link above directly. Netscape Navigator users may have to right click on the link and save the target file into their hard disk and then open.

Presentation Slides

  • Chapter 1
  • Chapter 2
  • Chapter 3
  • Chapter 4
  • Chapter 5
  • Chapter 6
  • Chapter 7
  • Chapter 8
  • Chapter 9
  • Chapter 10
  • Chapter 11
  • Chapter 12
  • Chapter 13
  • Chapter 14
  • Chapter 15
  • Chapter 16
  • Chapter 17
  • Chapter 18
  • Chapter 19
  • Chapter 20
  • Chapter 21
  • Chapter 22
  • Chapter 23
  • Chapter 24

Mini Projects

Mini Project 1

Internal Exercise

From Chapter 7

Authors

  • David A. Aaker
  • V. Kumar
  • George S. Day
  • Robert P. Leone

Marketing Research Site

  • Quirks Marketing Research Review
    Interesting discussion forum
  • Ilinois State University
    Library resources detailing steps in researching a company and the sources of information available to do so. A bit basic, but a great starting point for undergraduates

Marketing Readings

Internet-Based Marketing Readings

Marketing Research Center

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