Publications

Publications by Satish Jayachandran

Evaluation of Substantive Issues in Marketing

The Impact of CRM Implementation on Cost and Profit Efficiencies: Evidence from US Commercial Banking Industry
Authors: Alexander Krasnikov   Satish Jayachandran   V. Kumar                           
Published: November 2009
Published In: Journal of Marketing
Volume: 73   Issue: 6   Pages: 61-76

Retailing/Marketing

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Development of New Methodology

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International Marketing

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Conference Proceedings

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Forthcoming

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