Mini Projects MR12
Mini Project MR12 Mini Project 1
Top US Research Organizations (Global Marketing Research)
Top US Research Organizations (Global Marketing Research) Top US Research Organizations
pce-pr-pdf
Profitable Customer Engagement PDF
pce-pr-slides
Profitable Customer Engagement Presentation Slides
data-sets-smcrm-2
Data Sets
ps-smcrm
Presentation Slides SMCRM
tmesmcrm
Teaching Materials Excerpt SMCRM
presentation-pdf-smcrm
Presentation (PDF) SMCRM
table-of-contents-smcrm
Table of Contents SMCRM Chapter 1: Customer Relationship Management Chapter 2: CRM in action Chapter 3: Customer Acquisition Chapter 4: Customer Retention Chapter 5: Balancing Acquisition and Retention Chapter 6: Customer Churn Chapter 7: Customer Win-back Chapter 8: Implementing CRM Models Chapter 9: The Future of CRM
Lifetime award from the Institute of Study for Business Markets at Penn State University
Lifetime award from the Institute of Study for Business Markets at Penn State University VK was awarded the 2008 Lifetime Award from the Institute of Study for Business Markets at Penn State University for his contributions to the Business-to-Business Marketing. | Read more